Luminari Terms of Service

Last Updated: July 2026

These Terms of Service (“Terms”) govern access to and use of the Luminari platform, the education software that schools and microschools run on, operated by Luminari Education, LLC (“Luminari,” “we,” “us,” or “our”). By creating an account or using the Luminari platform (the “Service”), the school or operator using it (“you,” the “School,” or the “customer”) agrees to these Terms. If you do not agree, please do not use the Service.

1. What Luminari Is

Luminari is a software platform that schools, microschools, and education operators use to run their programs — managing enrollment, student records, transcripts, attendance, and state-ready compliance paperwork, typically under the School’s own brand.

Luminari provides software and infrastructure. It is not itself a school, a school of record, or an accredited institution, and it does not issue transcripts, grades, diplomas, or official academic records on its own behalf — those are produced by and remain the responsibility of the School using the platform. Nothing in the Service constitutes educational, legal, financial, or professional advice. You remain fully responsible for your program, your instruction and records, and your compliance with the laws and regulatory requirements applicable to your School and jurisdiction.

2. Eligibility and Accounts

To create an account you must be authorized to act on behalf of the School and be at least 18 years old. You are responsible for:

• Providing accurate account information and keeping it up to date.
• Maintaining the confidentiality of your login credentials and any staff or administrator logins you create.
• All activity that occurs under your account and the logins within it.

You are responsible for the staff and administrators you add, for the students and families whose data you manage, and for supervising use of the Service within your organization. Staff logins are created and controlled by you.

3. Subscriptions, Billing, and Refunds

Plans. Access to the Luminari platform is provided under a subscription or plan agreed with your School. The specific plan, features, and pricing are discussed and confirmed during onboarding or a demo.

Billing. Subscriptions are billed to the School on a recurring basis (for example, monthly or annually) through our third-party payment provider. By subscribing, you authorize us to charge the School’s chosen payment method on a recurring basis until the subscription is cancelled.

Automatic renewal. Subscriptions renew automatically at the end of each billing period unless cancelled before the renewal date.

Cancellation. You may cancel at any time as described in your plan. Cancellation takes effect at the end of the current billing period and stops future charges. Access continues until the end of the period already paid for.

Refunds. Amounts already billed, including the current billing period at the time of cancellation, are non-refundable except where a refund is required by applicable law.

Billing terms. Plans are billed to the School through our payment provider. You may cancel future billing as described in your plan, with cancellation effective at the end of your current billing period. See our Payment Terms for the full details, which govern in the event of any conflict with this section.

Price changes. We may change subscription prices or the features included in a plan. We will give advance notice of any price increase, and changes will apply to your next billing period.

4. Your Data and Content

You retain ownership of the records, documents, and content you and your users add to the Luminari platform, including student records, transcripts, attendance data, notes, and uploaded files (“Your Data”). You grant us a limited license to store, host, and process Your Data solely to operate and provide the Service to you. We process Your Data on your instructions as described in our Privacy Policy.

You are responsible for Your Data and for ensuring you have the right and any necessary consents to collect, use, and upload it. You must not upload content that is unlawful, infringing, harmful, or that you do not have permission to use.

5. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of these Terms.
• Attempt to gain unauthorized access to the Service, other accounts, or our systems.
• Interfere with or disrupt the Service or its infrastructure.
• Reverse engineer, copy, or resell the Service except as permitted by law.
• Upload malicious code or use the Service to harm others.

We may suspend or terminate accounts that violate these Terms.

6. Intellectual Property

The Luminari platform, including its software, design, branding, and the content we provide, is owned by Luminari and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable right to use the Service to operate your School for the duration of your subscription. These Terms do not grant you any right to the Luminari name, logos, or branding, except that where the platform is presented under your School’s brand you may use your own name and branding within your account.

7. Disclaimers

The Service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including any warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure, or that it will meet your specific requirements. You are responsible for maintaining your own records and backups of important information.

8. Limitation of Liability

To the fullest extent permitted by law, Luminari and its owners, employees, and contractors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, use, or goodwill, arising out of or related to your use of the Service. Our total liability for any claim relating to the Service will not exceed the amount you paid us for the Service in the twelve months before the claim.

9. Indemnification

You agree to indemnify and hold harmless Luminari and its owners, employees, and contractors from any claims, damages, or expenses arising out of your use of the Service, Your Data, or your violation of these Terms.

10. Termination

You may stop using the Service and close your account at any time. We may suspend or terminate your access if you violate these Terms or if necessary to protect the Service or other users. Upon termination, your right to use the Service ends, and we will handle Your Data as described in our Privacy Policy.

11. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws rules. Any dispute arising from your use of the Service will first be submitted to informal resolution by contacting us at hello@luminari.school before any formal action is taken.

12. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will update the “Last Updated” date above and, where appropriate, notify account holders by email. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

13. Contact Us

Questions about these Terms can be sent to:

Luminari Education, LLC
7901 4th St N, STE #33577
St. Petersburg, FL 33702, USA
hello@luminari.school